Last Updated: June 2026
This Privacy Policy describes how Omkar Group ("we", "us", or "our") collects, uses, and protects the information you provide when you visit our website, contact us for real estate services, or engage with us in any capacity. By using our services or website, you agree to the terms described in this policy. We encourage you to read it carefully.
1 Interpretation & Definitions
Words with an initial capital letter have meanings defined below. These definitions apply whether they appear in singular or plural form.
Company
Refers to Omkar Group, operating from JP Nagar, Bengaluru, Karnataka, India (also referred to as "We", "Us", or "Our").
Website
Refers to the official Omkar Group website, accessible at omkar-group.in.
Personal Data
Any information that relates to an identified or identifiable individual — such as your name, phone number, or email address.
Usage Data
Data collected automatically through your use of our website, including IP address, browser type, pages visited, and time spent on each page.
Cookies
Small files placed on your device by a website that store information about your browsing activity and preferences.
Service Provider
Any third-party company or individual engaged by us to facilitate, perform, or assist in delivering our services.
You / User
The individual accessing or using our website or services, or any entity on whose behalf such individual acts.
Country
Refers to Karnataka, India — where Omkar Group is based and primarily operates.
2 Data We Collect
Personal Information
When you contact us, submit an enquiry form, or interact with our services, we may collect the following information:
- Full name
- Email address
- Phone / WhatsApp number
- City, locality, or area of interest (e.g., JP Nagar, Jayanagar)
- Budget range and property preferences
- Any additional details you share during our conversation
Usage Data
When you visit our website, we automatically collect certain technical data, including:
- IP address and approximate geographic location
- Browser type and version
- Pages you view and the sequence in which you visit them
- Date, time, and duration of your visit
- Referring URL (the page that brought you to our site)
- Device type (desktop, mobile, tablet)
WhatsApp & Phone Interactions
When you reach out via WhatsApp or call our listed number, we may record the conversation summary, your contact details, and your enquiry specifics to follow up effectively. We do not record phone calls without your knowledge.
3 How We Use Your Data
We use the information we collect for the following purposes:
- Responding to enquiries: To contact you regarding properties you've shown interest in and to provide relevant recommendations.
- Service delivery: To facilitate site visits, documentation, and the property purchase or rental process.
- Communication: To send you updates about new properties, offers, and relevant real estate news via WhatsApp, SMS, or email — only if you've opted in.
- Website improvement: To understand how visitors use our website and improve our content and user experience.
- Legal compliance: To meet our obligations under applicable Indian laws, including RERA (Real Estate Regulation and Development Act).
- Marketing: To share information about Omkar Group's projects and services that may interest you, based on your enquiry history.
We will never use your data for purposes unrelated to real estate services or contact you excessively. You may opt out of marketing communications at any time by replying STOP or contacting us directly.
4 Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:
- With trusted service partners: Such as property legal consultants, home loan advisors, or interior design partners involved in completing your transaction — and only to the extent necessary.
- For legal obligations: If required by law, court order, or government authority under Indian law.
- Business operations: With our internal teams and agents who need access to your information to serve you effectively.
- With your consent: For any other purpose, only after obtaining your explicit permission.
All third parties we work with are required to handle your information with confidentiality and in accordance with applicable data protection standards.
5 Cookies & Tracking Technologies
Our website may use cookies and similar tracking tools to enhance your browsing experience. Here's what we use and why:
Types of Cookies We Use
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Essential Cookies (Session): Necessary for the website to function properly. These are deleted when you close your browser.
-
Analytics Cookies (Persistent): Help us understand how visitors interact with our site — which pages are most visited, how long users stay, etc. We may use Google Analytics for this purpose.
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Preference Cookies: Remember your settings or choices (e.g., language, area of interest) for a smoother experience on return visits.
Managing Cookies
You can instruct your browser to refuse all cookies or to notify you when a cookie is being sent. However, some parts of our website may not function optimally if cookies are disabled. Most browsers allow you to manage cookie preferences through their settings menus.
6 Data Retention
We retain your personal data only for as long as is necessary for the purposes outlined in this policy, or as required by applicable law. Specifically:
- Enquiry data is typically retained for 3 years from the date of last contact, to facilitate follow-ups and future property recommendations.
- Transaction-related records may be retained longer as required by RERA and other financial or legal obligations.
- Website usage data (analytics) is generally retained for 26 months in line with standard Google Analytics settings.
Once retention periods expire, data is securely deleted or anonymised.
7 Data Security
We take reasonable and appropriate measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These include:
- Secure access controls for internal systems holding customer data
- SSL encryption on our website for data transmitted online
- Limiting data access to authorised staff only, on a need-to-know basis
- Regular review of our data handling practices
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. If you suspect any unauthorised use of your information, please contact us immediately.
8 Your Rights
As a user, you have the following rights regarding your personal data:
- Right to Access: You may request a copy of the personal information we hold about you.
- Right to Correction: You may ask us to correct any inaccurate or incomplete information.
- Right to Deletion: You may request that we delete your personal data, subject to any legal obligations we must fulfil.
- Right to Opt-Out: You may unsubscribe from marketing communications at any time.
- Right to Restrict Processing: In certain circumstances, you may request that we limit how we use your data.
To exercise any of these rights, please contact us using the details provided in Section 11. We will respond to your request within a reasonable timeframe.
9 Third-Party Links
Our website may contain links to external websites — such as property portals, Google Maps, or financial institutions — that are not operated by us. When you click on a third-party link, you will be directed to that site. We strongly advise you to review the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we do, we will revise the "Last Updated" date at the top of this page.
We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.